Privacy Policy

scarlet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, transfer, and store your information when you interact with our website and purchase our products. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

scarlet may collect and process the following types of information:

Personal identification information (e.g., name, email, phone number, shipping address)
Payment information (e.g., credit/debit card details via secure payment processors)
Account information (e.g., username, password, purchase history)
Usage data (e.g., website and product usage, browsing history, interaction data)
Cookies and tracking technologies (to enhance user experience and analyze website traffic)
Device information (e.g., IP address, browser type, operating system, device type)
Location data (if you provide permission)
Feedback and reviews (comments and ratings you provide)

How We Use Your Information

scarlet uses your information for the following purposes:

Processing and fulfilling your orders
Communicating order status and providing customer support
Improving our website, products, and services based on feedback and analytics
Sending promotional materials and updates (if you have opted in)
Monitoring website usage and addressing technical issues
Personalizing your experience and providing tailored content
Conducting market research and analysis
Complying with legal obligations and protecting our rights
Gathering feedback through surveys or questionnaires

Disclosure of Your Information

scarlet may disclose your personal information in the following circumstances:

To comply with legal obligations or respond to legal requests
To protect and defend the rights or property of scarlet
To prevent or investigate possible wrongdoing in connection with our products or services
To protect the personal safety of users or the public
To protect against legal liability
To third-party service providers assisting in our operations
In connection with a merger, sale of assets, or acquisition
To our affiliates, who are required to honor this Privacy Policy

Security of Your Information

scarlet implements security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to safeguard your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Data Protection Rights

Depending on your location, you may have the following rights:

Access: Request copies of your personal data
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal data (under certain conditions)
Restriction: Request restriction of processing (under certain conditions)
Portability: Request transfer of your data to another organization or to you (under certain conditions)
Object: Object to our processing of your personal data (under certain conditions)
Withdraw consent: Withdraw your consent at any time, if applicable

Children's Privacy

scarlet does not knowingly collect personal information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us. We will promptly remove such information from our servers if collected without parental consent.

Changes to This Privacy Policy

scarlet may update this Privacy Policy periodically. We will notify you of changes by posting the updated policy on this page. Please review this policy regularly. Significant changes will be communicated with a prominent notice on our website.

International Data Transfers

Your information may be transferred to and maintained on computers outside your jurisdiction, where data protection laws may differ. By providing information to scarlet, you consent to such transfers and processing in the United States.

Third-Party Services

scarlet’s website may contain links to third-party sites not operated by us. We advise you to review the privacy policies and terms of service of every site you visit. scarlet is not responsible for the content, privacy policies, or practices of third-party sites or services.